Terms of Service & Privacy Policy

Terms of Service

1. Introduction

Welcome to Ayanell.com. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you should not use the website. These Terms are intended to comply with the laws of the United States and the European Union, as well as applicable state or local laws.

2. Use of Our Services

You agree to use Ayanell.com in compliance with:

  • US Laws, including CCPA (California Consumer Privacy Act) if you're located in California.

  • EU Laws, specifically the General Data Protection Regulation (GDPR), if you are located in the European Union or if we process your personal data from the EU.

You agree not to misuse the services or engage in any unlawful activities, including, but not limited to, transmitting harmful code (viruses, malware, etc.) or infringing on intellectual property rights.

3. Account Registration

To use some of our services, you may need to create an account. By creating an account, you consent to the processing of your personal data in accordance with our Privacy Policy. You are responsible for keeping your account secure.

4. Payment Terms

We process all payments through secure third-party providers. If you are a California resident, you may have the right to request information about the categories of personal data we collect for payment processing under the CCPA.

5. Intellectual Property

All content on Ayanell.com is protected by copyright, trademark, and other intellectual property laws, including the Digital Millennium Copyright Act (DMCA) in the United States. Unauthorized use of any content is prohibited.

6. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in illegal activities. In case of termination, your rights to use the website are revoked.

7. Limitation of Liability

We do not guarantee uninterrupted access to Ayanell.com. In no event will we be liable for any indirect, incidental, or consequential damages resulting from your use of the website, including lost data or profits. This limitation applies to both US and EU jurisdictions.

8. Governing Law

  • For US users, these Terms are governed by the laws of the State of [Your State], USA.

  • For EU users, these Terms are governed by EU law, and disputes will be subject to the jurisdiction of the courts in [Your Country] or EU member state.

9. Changes to Terms

We may update these Terms at any time. We will notify you of significant changes, and you are responsible for reviewing these Terms regularly.

10. Contact Us

If you have any questions, please contact us at kiril@ayanell.com.

Privacy Policy

1. Introduction

At Ayanell.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data, and it applies to users in the United States and the European Union.

By using Ayanell.com, you consent to the practices described in this Privacy Policy. This policy complies with GDPR for EU residents and CCPA for California residents.

2. Information We Collect

  • Personal Information: We collect information such as your name, email address, phone number, and address when you register or make a purchase.

  • Non-Personal Information: We collect browsing data, such as IP addresses, device information, and website usage (e.g., pages viewed, time spent).

  • Payment Information: We process payments through third-party processors, and do not store sensitive payment data directly. However, we collect the transaction details needed to complete your purchase.

3. How We Use Your Information

  • To process and fulfill orders: We use your personal information to process payments, fulfill orders, and provide customer support.

  • To send marketing communications: We may send you promotional offers via email, but you have the right to opt-out at any time.

  • To improve services: We analyze website usage to improve the user experience and make enhancements.

  • To comply with legal obligations: We may need to use your data to comply with local laws, including the GDPR and CCPA.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data in the following instances:

  • Service Providers: We may share your information with third-party vendors who help us process payments, fulfill orders, or provide customer service.

  • Legal Requirements: We may disclose your information if required by law (e.g., to comply with a subpoena or legal process under the CCPA or GDPR).

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can disable cookies in your browser, but this may limit some website functionalities.

  • For EU Users (GDPR): We only use cookies with your explicit consent. You can withdraw consent at any time by adjusting cookie preferences.

  • For US Users (CCPA): You can manage cookies through your browser settings.

6. Your Data Protection Rights

Depending on your location, you have certain rights regarding your personal data:

  • In the US: Under the CCPA, you have the right to access, delete, and opt-out of the sale of your personal data.

  • In the EU: Under the GDPR, you have the right to:

    • Access, correct, or delete your personal data.

    • Object to the processing of your data.

    • Restrict or withdraw consent for specific data uses.

To exercise your rights, please contact us at kiril@ayanell.com.

7. Data Security

We use industry-standard security measures to protect your personal data. However, please be aware that no method of data transmission over the internet is 100% secure.

8. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, and in accordance with applicable legal retention requirements under GDPR and CCPA.

9. International Data Transfers

As we operate globally, your personal data may be transferred outside of your country of residence to the US or other regions. We ensure that all international transfers comply with GDPR requirements and provide adequate protection for your data.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and the "Last Revised" date will be updated. By continuing to use our website, you accept the changes.

12. Contact Us

If you have questions or concerns about your personal data or this Privacy Policy, please contact us at kiril@ayanell.com.